Name of the Data Controller

Suministros de Jardinería y Viveros S.L.holder of tax ID (NIF) B14757017 and whose business address is C/Los Tejaros, 14540, La Rambla, Córdoba, Registered in the Mercantile Registry of Córdoba on Sheet CO-24159, Volume 1911, Page 59, Entry 1.

1. Categories of Personal Data we process

We process the personal data you freely provide to us, as well as other data generated around your activity on our website, such as the operations you perform, provided that such collection is permitted by law.

Please note that the information marked as compulsory is essential for us to be able to finalise the order, charge you, and send you the product, depending on the delivery method selected, so if this is not provided, it will not be possible for us to process your order.

2. How and why do we process your personal data?

Your personal data shall be processed for the purposes and on the legitimate bases indicated below:

• In order to process your order, process the payment and proceed with the shipment thereof, including responding to your queries, complaints, suggestions or questions, raised in relation to your purchase, through the various means offered in this regard, all based on the application of pre-contractual measures or the execution of the purchase contract.
• To respond to your queries, complaints, suggestions or questions, raised through the various means offered in this regard, in those cases where you have not previously placed an order and have given your consent. The main purpose (processing your order) is not conditional on your consent to this specific processing of your personal data.
• For fraud prevention purposes, in the event it becomes apparent that the customer or seller has such intentions.
• The processing of your personal data is also intended to fulfil Suministros de Jardinería y Viveros S.L.’s legitimate interest in centralising customer processing operations (customer service, answering queries, suggestions and questions, etc.) in order to provide you with a better and more personalised service.
• To process and communicate data within the framework of preparatory and review actions and acts, prior to commercial operations of any nature, including but not limited to mergers, demergers, global assignment of assets and liabilities, contribution or transfer of business or branch of business activity, or any corporate restructuring of a similar nature, covered by commercial regulations; as well as within the framework of the aforementioned commercial operations.
• Finally, Suministros de Jardinería y Viveros S.L. uses cookies on its website naturalsystems.es. To carry out the use thereof, the distributor protects its legitimate interest in the proper functioning and operation of the Portal. Insofar as Suministros de Jardinería y Viveros S.L.’s use of cookies involves the processing of personal data for purposes other than purely operational or administrative purposes related to the operation of the Portal, our company shall be covered by the legitimate basis of consent (which shall be understood to have been granted in the event that you give your consent to the use of cookies through the banner displayed when accessing the website). For more information about the use of cookies on this website, please read our Cookie Policy. Cookies Privaly.

2.2. Legitimate basis: The legal basis for the processing of data is the performance of the contractual relationship, as well as the legitimate interest and the express consent of the Customer.

3. Your rights

You have the right to obtain confirmation from Suministros de Jardinería y Viveros S.L. as to whether or not your personal data is being processed and, where applicable, to request access to the personal data and to certain information about the processing (purposes, categories of data processed and recipients, among other things) (right to access).

You also have the right to request that inaccurate data be corrected (right to rectify), as well as the deletion thereof when, among other reasons, it is no longer necessary for the purposes for which it was collected (right to deletion). In certain circumstances (e.g. in the event that the data subject disputes the accuracy of their data, while the accuracy of the data is being verified), you may request that the processing of your personal data be restricted and processed solely for the purpose of the exercise or defence of claims (right to restrict processing).

Likewise, you have the option to exercise your right to data portability, in other words, to receive personal data in a structured, commonly used and machine-readable format and to pass them on to another data controller without being prevented from doing so by the controller to whom you have provided the data to, in the cases provided for by law (right to data portability).

Finally, where the processing of your data is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing prior to the withdrawal.

You also have the right to file a complaint before the Spanish Data Protection Agency, particularly if you are not satisfied that your rights have been respected.

4. Recipients of your personal data

Our Company may share your personal data with third parties under the following circumstances:

• In the event of non-payment or suspicious transactions detected by the Customer, Suministros de Jardinería y Viveros S.L. may transfer the Customer's personal data to the Authorities and company’s external legal services.
• To the following categories of service providers that Suministros de Jardinería y Viveros S.L. requires in order to process customer orders: service providers for authentication and access management, marketing (including cloud marketing), web analytics, payment processing, digitalisation and deletion of information, and home delivery.

Additionally, we hereby inform you that certain data, within the framework of current legislation or the contractual relationship that you maintain with Suministros de Jardinería y Viveros S.L., may be communicated to:

• Public administrations with competence in Suministros de Jardinería y Viveros S.L.'s sectors of activity, when so established by the regulations in force..
• The National Security Forces and Corps by virtue of the provisions of the Law.
• Banks and financial entities for collecting payment of services offered.
• Other professionals in the legal field, when such communication is required by law or for the execution of the contracted services.

5. Storage of your personal data

Suministros de Jardinería y Viveros S.L. will keep the personal data of users only for the time necessary to carry out the purposes for which they were collected, until the user revokes the consent given. Subsequently, if necessary, it shall keep the information blocked for the legally established periods of time.

In any event, the data shall be stored for a maximum period of 5 years from the last action you take on the website in order to comply with our contractual obligations and legal responsibilities. After this period, we shall remove your personal data from our database. Notwithstanding the above, after 12 months without any activity, your data shall be blocked and will not be used or processed.

In all cases, only personal data that is strictly necessary to carry out the task entrusted to us shall be collected, mainly the data necessary for invoicing and shipping of the products purchased.

6. Servers and International Data transfers

Suministros de Jardinería y Viveros, S.L. shall store and process the customer's personal data on computer servers located in Spain, benefiting from the protection of the standard clauses adopted by the European Commission and the Spanish Data Protection Agency.

Additionally, some of the third-party providers to whom we will transfer your cookie identifiers (only if you have given your prior consent) may be located in countries that do not offer the same level of protection in terms of personal data as Spain. In both of these cases, we inform you that appropriate safeguards will be put in place to ensure that personal data are properly safeguarded regardless of the country concerned at all times. We shall therefore ensure that the entity receiving the data has adhered to the Privacy Shield scheme agreed between the European Commission and the Government of the United States; and/or has subscribed to the standard clauses adopted by the European Commission and/or has adopted binding corporate rules and/or through any other approved mechanism, and/or, where appropriate, shall obtain the corresponding authorisation from the Director of the Spanish Data Protection Agency.

7. What security measures do we have in place to protect your data?

Suministros de Jardinería y Viveros S.L. is committed to the protection of personal data and the privacy of the users of its platform, therefore to protect the different types of data reflected in this privacy policy, will carry out the necessary technical security measures to prevent the loss, manipulation, dissemination or alteration thereof.

• Encryption of communications between the user's device and Suministros de Jardinería y Viveros S.L. servers.
• Encryption of the information in Suministros de Jardinería y Viveros S.L.'s own servers.
• Otras medidas que eviten el acceso a los datos del usuario por parte de terceros.

8. Contact

If you wish, you can contact our Data Protection Officer at the following address: Suministros de Jardinería y Viveros S.L. Calle Tejares, 5, P. I. "Los Alfares", La Rambla (Córdoba) CP: 14540 ESPAÑA; or at the e-mail address privacy@naturalsystems.es.

9. Other

This privacy policy governs all activities of Suministros de Jardinería y Viveros S.L. through its web platform https://naturalsystems.es. If any document, text or communication contradicts the provisions of this privacy policy, this privacy policy shall prevail in all cases.